How to Buy?
Simply send an email to: cs.krystalbox@yahoo.com with the below details:
(1) Product codes
(2) Name
(3) Contact numbers
(4) Email address
(5) Mailing address
(6) Promotional code, if any
(7) Special requests, if any
Thereafter, our Customer Service will issue you an invoice for payment. Once payment is made, goods will be shipped out within 5 working days. Please refer to our customer service section for more information.
(1) Product codes
(2) Name
(3) Contact numbers
(4) Email address
(5) Mailing address
(6) Promotional code, if any
(7) Special requests, if any
Thereafter, our Customer Service will issue you an invoice for payment. Once payment is made, goods will be shipped out within 5 working days. Please refer to our customer service section for more information.
Customer Service
PRICE
All prices are quoted in Singapore dollars (SGD, S$).
PAYMENT
We accept payment via interbank transfers and personal checks (upon clearance).
SHIPPING AND HANDLING
(1) Free normal postage is included for all deliveries within Singapore.
(2) Goods will be shipped within 5 working days after payment is received.
(3) Customer will be notified once the goods are out in the mail.
(4) Registered mail option is available at an additional fee of S$2.25 for total purchases under S$25. Free registered mail is available for purchases S$25 and above, mailed to a single address. Tracking numbers will be provided once the goods are out in the mail.
INTERNATIONAL PAYMENT AND SHIPPING
(1) At this moment, we can only accept TT and bank drafts in SGD.
(2) All International orders will be shipped by Singpost registered airmail. A tracking number will be provided. The registered article is trackable up to the point when it is shipped out of Singapore.
(3) For deliveries to Malaysia and Indonesia, additional S$4.00 postage is charged for total purchases under S$35, mailed to a single address. Free postage is applicable for purchases S$35 and above, mailed to a single address.
(4) For deliveries to rest of the world, additional S$5.00 postage is charged for total purchases under S$50, mailed to a single address. Free postage is applicable for purchases S$50 and above, mailed to a single address.
(5) Please email cs.krystalbox@yahoo.com should you have further queries.
RETURNS/EXCHANGE/REFUND
Goods sold are non-exchangeable, non-returnable and non-refundable. However, we provide free repair service within 60 days from date of invoice. Simply contact our Customer Service and quote your invoice number and product code for our repair service.
*Postage is not included.
GIFT SERVICES
All our products are packed in clear resealable bags. Free mini drawstring bags are provided for purchases above S$10. Gift box is available at S$2 each.
CONTACT US
Customer Service Email: cs.krystalbox@yahoo.com
DISCLAIMER
Kindly be informed that we are not liable for lost mail during transit unless you opt for registered mail.
All prices are quoted in Singapore dollars (SGD, S$).
PAYMENT
We accept payment via interbank transfers and personal checks (upon clearance).
SHIPPING AND HANDLING
(1) Free normal postage is included for all deliveries within Singapore.
(2) Goods will be shipped within 5 working days after payment is received.
(3) Customer will be notified once the goods are out in the mail.
(4) Registered mail option is available at an additional fee of S$2.25 for total purchases under S$25. Free registered mail is available for purchases S$25 and above, mailed to a single address. Tracking numbers will be provided once the goods are out in the mail.
INTERNATIONAL PAYMENT AND SHIPPING
(1) At this moment, we can only accept TT and bank drafts in SGD.
(2) All International orders will be shipped by Singpost registered airmail. A tracking number will be provided. The registered article is trackable up to the point when it is shipped out of Singapore.
(3) For deliveries to Malaysia and Indonesia, additional S$4.00 postage is charged for total purchases under S$35, mailed to a single address. Free postage is applicable for purchases S$35 and above, mailed to a single address.
(4) For deliveries to rest of the world, additional S$5.00 postage is charged for total purchases under S$50, mailed to a single address. Free postage is applicable for purchases S$50 and above, mailed to a single address.
(5) Please email cs.krystalbox@yahoo.com should you have further queries.
RETURNS/EXCHANGE/REFUND
Goods sold are non-exchangeable, non-returnable and non-refundable. However, we provide free repair service within 60 days from date of invoice. Simply contact our Customer Service and quote your invoice number and product code for our repair service.
*Postage is not included.
GIFT SERVICES
All our products are packed in clear resealable bags. Free mini drawstring bags are provided for purchases above S$10. Gift box is available at S$2 each.
CONTACT US
Customer Service Email: cs.krystalbox@yahoo.com
DISCLAIMER
Kindly be informed that we are not liable for lost mail during transit unless you opt for registered mail.
Subscribe to:
Posts (Atom)